Partner Policy

011. Overview

This Partner Policy outlines the terms and conditions for specialists applying to join the CIPHER platform. By submitting an application, you agree to the terms outlined in this policy.

CIPHER connects businesses with verified AI specialists. All partners are subject to our verification process and must maintain the standards described below.

022. Eligibility Requirements

To apply as a CIPHER specialist, you must meet the following requirements:

• +Be at least 18 years of age
• +Have demonstrable experience in one or more of our service categories
• +Be able to provide valid identification for KYC verification
• +Have the legal right to offer professional services in your jurisdiction
• +Maintain professional liability insurance where required by local law

033. Application Process

3.1 Submission

Applications are submitted through our onboarding process. You will be asked to provide your professional background, areas of expertise, and set your hourly rate in credits.

3.2 Identity Verification (KYC)

All applicants must complete identity verification through our KYC provider. This includes providing a government-issued photo ID and completing a liveness check. Verification is typically completed within 24-48 hours.

3.3 Review and Approval

Applications are reviewed by our team. We may request additional information or documentation. Approval is at our sole discretion. We will notify you of the outcome via email.

3.4 Rejection

If your application is not approved, you may reapply after 30 days. We are not obligated to provide specific reasons for rejection, though we endeavour to give helpful feedback where possible.

044. Partner Obligations

As a CIPHER specialist, you agree to:

• +Deliver work of professional quality within agreed timelines
• +Respond to client messages within a reasonable time (24 hours recommended)
• +Maintain accurate and up-to-date profile information
• +Not solicit clients to transact outside the CIPHER platform
• +Comply with all applicable laws and regulations in your jurisdiction
• +Maintain confidentiality of client information
• +Report any conflicts of interest

055. Revenue and Payouts

5.1 Revenue Share

Specialists receive 80% of the service price paid by clients. CIPHER retains a 20% platform fee to cover operational costs, support, and platform development.

5.2 Pricing

You set your own hourly rate in credits during onboarding. You may update your rate at any time through your profile settings. All prices are displayed in credits (10 credits = €1 EUR).

5.3 Payouts

Earnings are credited to your CIPHER wallet upon completion of services. Payout requests are processed according to the schedule and methods available in your account settings.

066. Code of Conduct

All partners must adhere to our professional standards:

• +Communicate professionally and respectfully with clients
• +Provide honest assessments of project feasibility and timelines
• +Do not misrepresent your qualifications or experience
• +Do not use client data for purposes other than the agreed engagement
• +Report vulnerabilities or security issues responsibly

077. Intellectual Property

Unless otherwise agreed in writing, all work product created during a client engagement is owned by the client upon full payment. You retain the right to use general knowledge and techniques gained during engagements.

You may not use client-specific proprietary information in work for other clients.

088. Suspension and Termination

8.1 By CIPHER

We may suspend or terminate your partner status if you violate this policy, receive consistent negative feedback, fail to respond to clients, or engage in fraudulent or unethical behaviour. We will provide notice where practicable.

8.2 By You

You may terminate your partnership at any time by contacting support@cipher.builders. You must complete all active engagements before your account is deactivated. Pending earnings will be paid out according to the standard payout schedule.

099. Dispute Resolution

Disputes between specialists and clients are first handled through our internal resolution process. Both parties will be given the opportunity to present their case. CIPHER's decision on disputes is final.

For disputes regarding platform policies or partnership terms, please contact support@cipher.builders.

1010. Changes to This Policy

We may update this Partner Policy from time to time. Material changes will be communicated via email. Your continued use of the platform after changes constitutes acceptance of the updated policy.